Payments & Shipping
Payment can be made via Paypal, Bank transfer, Credit card, Afterpay and ZipPay.
All bank transfer payment methods must be received within 3 working days.
If your payment has not been received within this time frame we will assume you no longer wish to make your purchase and all stock will be returned to the website.
Bank transfer details are provided to you upon checkout.
The Crystal Vault uses Australia Post and/or Courier's to ship your order.
All orders are tracked and your tracking number will be provided to you via email upon dispatch. Please allow up to 5 business days for your order to be processed and dispatched.
You may choose to add sign on delivery as an optional extra upon checkout.
We ship Worldwide. All shipping costs are provided to you upon checkout.
Please note that although we do our best to update the stock levels on our website we cannot guarantee the availability of every item. We will try our best to match your order and you will be contacted if the item displayed on the website is no longer available.
We update our website daily.
To place an order simply click on the item/items you wish to purchase and click add to cart to proceed to checkout.
If you are searching for something in particular and cannot find it on our website please feel free to send us an email at firstname.lastname@example.org